Price Match Policy
Your Pet’s Smart Choice. Our Price Guarantee.
At MagicScoop, we believe that exceptional pet care should always come at a fair price. That’s why we proudly offer a Price Match Policy to ensure you always get the best value when shopping with us.
If you find the same item offered at a lower price through any MagicScoop official channel, we’ll gladly match it—because your trust means everything to us.
Eligibility Criteria
- The product must be the same brand, model, color, and specifications.
- The lower price must be currently available and in stock.
- The lower price must be publicly advertised and verifiable.
- The price match request must be submitted within 14 days of your purchase from MagicScoop.
Exclusions
- Discounts from exclusive member programs, loyalty rewards, or influencer promotions.
- Prices affected by rebates, coupons, or gift card redemptions.
- Offers from unauthorized resellers or third-party marketplaces.
How to Request a Price Match
To request a price match, please send the following to our Customer Care team:
- A screenshot or link showing the competing offer, with price and date clearly visible.
- Your MagicScoop receipt or order confirmation email.
📧 Email: support@magicscooper.com
🕒 Service Hours: Mon–Sun, 9:00 AM – 12:00 PM / 1:00 PM – 6:00 PM CST
What Happens Next
Once your request is verified and approved, we’ll refund the price difference to your original payment method. Fast, fair, and simple—just the way pet care should be.
MagicScoop reserves the right to update or discontinue this Price Match Policy at any time. The version effective at the time of your purchase will apply.